Troubleshooting Common Issues: A Comprehensive Guide to Industrial Door Repairs

Thu, Jan 4, 2024


When it comes to industrial doors, seamless operation is imperative to ensuring operational efficiency.

However, like any mechanical system, industrial doors can encounter issues that may disrupt productivity. Whether you have roller shutters, sectional insulated doors or automatic entrance doors, this guide will walk you through troubleshooting common problems and provide practical tips and solutions for businesses facing challenges with their industrial doors. Read on to discover how to keep your doors rolling smoothly and find out when it’s time to call in the professionals!

Understanding the Basics

Unusual Noises

  • Troubleshooting Tip: Start by inspecting all visible nuts and bolts. Over time, vibrations and usage can cause them to loosen. Tighten any that appear loose, especially in the door and track assembly. Additionally, lubricate moving parts such as hinges, rollers, and springs with a high-quality industrial lubricant. This simple step can often eliminate squeaks and creaks.
  • Professional Repair: If after tightening and lubricating, the noises persist or become more pronounced, it’s time to consult with a professional. Grinding or persistent rattling sounds may indicate more complex issues that require expert assessment so be sure to get in touch with an expert promptly!

Slow or Uneven Movement

  • Troubleshooting Tip: Examine the path of the door for any obstructions. Even small debris can impede the smooth movement of the door. Clear away any foreign objects and ensure the tracks are free from dirt or misalignment.
  • Professional Repair: If the door continues to move slowly or unevenly, it could indicate problems with the motor or spring tension. A professional technician can conduct a thorough inspection to identify the root cause and perform necessary adjustments or replacements.

Electrical and Automation Issues

Failure to Open or Close

  • Troubleshooting Tip: Verify the power source, ensure the door is receiving power and check the electrical connections for any loose wires. Inspect the control panel settings and test the remote control functionality.
  • Professional Repair: If the door still fails to open or close consistently, it may be indicative of electrical issues that require professional attention. A qualified electrician can examine the wiring, control panel and other electrical components to ensure proper functionality.

Sensor Malfunctions

  • Troubleshooting Tip: Clean sensors regularly to remove dust or debris that may interfere with their operation. Ensure sensors are properly aligned and unobstructed to guarantee accurate detection.
  • Professional Repair: Persistent sensor malfunctions may point to underlying issues in the wiring or require sensor replacement. A professional technician can diagnose and address these problems effectively.

Structural and Mechanical Challenges


  • Troubleshooting Tip: Inspect the tracks for any signs of misalignment. If misalignment is detected, adjust the tracks accordingly. Tighten brackets and connections to ensure stability.
  • Professional Repair: Continuous misalignment may be indicative of more significant structural issues. Seeking the expertise of a professional technician is crucial to assess the situation accurately and determine whether component replacement or more extensive repairs are necessary.

Spring Tension Problems

  • Troubleshooting Tip: Test the tension of the springs according to the manufacturer’s guidelines. Adjust as needed to ensure proper functionality.
  • Professional Repair: Broken or malfunctioning springs are safety hazards and should be addressed by a professional technician. Attempting to replace or repair springs without the necessary expertise can lead to accidents and further damage.

When to Seek Professional Assistance

In instances where troubleshooting tips do not resolve the issue or if problems persist, it’s integral to contact the professionals. Our technicians are experts in conducting thorough assessments, identifying underlying issues and implementing effective repairs. Seeking professional assistance not only resolves immediate concerns but also ensures the long-term reliability and safety of your industrial doors. At Cheshire Industrial Doors, we offer 24/7 support so we’re always on hand if you’re concerned.

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